Agent Profile

With over 19 years' experience as an estate agent in the Tokai area, I bring a wealth of experience, integrity, top class client service and a passion for property to the market. My superb reputation means that most of my business is repeat with clients returning to me when trading their properties again because of the great experience that they had the first time around, and many of them refer me to friends and family.

I am one of the Top 10 Solitaire Agents in the Western Cape and have repeatedly been recognized as a Platinum Achiever in addition to receiving a Long Service Award from Seeff. Additionally, I bring the stature of Seeff, one of the leading real estate brands in the country. Entrusting your property decision to me, is the best decision you can make!

Client Testimonials


It has been my absolute good fortune to have had dealings with Heather Robertson- Johnson. With her competency and efficiency she inspires trust. About three years ago she phoned me to inquire if I would like to sell my little house in Tokai. At that time I had no reason to do so. Heather however, stayed in touch with her interesting newsletters, which were especially welcome during lockdown. She did a house evaluation for me, when the city council got it somewhat incorrect. When the opportunity arose to sell my little house, I did not hesitate to ask Heather to do so She sold it with efficiency and enthusiasm. In my opinion she is a great asset to your company

Karin Yates | Seller

We recently approached by Heather Robertson-Johnson about viewing property in Tokai. We explained our situation and from the outset she absolutely got what we wanted and was absolutely amazing. She never pushed us, always showed us exactly what would appeal, left us to view the house in peace and could answer any question or requests, no matter how trivial or onerous. When we eventually decided on a house, she went out of her way to meet us, she helped every step of the way with the offer, advising us in a professional manner I have not yet experienced despite my buying and selling many properties over the years. Nothing has been too much for her and her level of expertise and professionalism has taken our whole expectation of the work of an Estate Agent to another level. She really has been outstanding and IF (hopefully not for a while)! we were to need to sell we would not hesitate to call her again.

Athol Surtees | Buyer

It was such a positive experience working with Heather and her team to get our house sold! Heather would go out of her way to keep us up to date on any news and was always incredibly patient in explaining anything that was needed. We were particularly impressed with how Heather finalized the deal with the eventual buyer, spending hours one evening answering every question they had with a smile on her face. We have also really appreciated all the support and guidance post sale in terms of making sure that the house is up to code and getting us in touch with all the relevant parties. We can honestly say that we knew throughout this journey that Heather was there for us 200%. She is completely committed and a pleasure to deal with. We'd also like to make special mention of Sharon. Her warm and friendly nature is incredibly endearing and we're sure this made any potential buyers feel welcomed into our home on show house day. We would not hesitate in recommending Heather and her team or doing business with them again in the future.

Johan and Cindy Van Zyl | Seller

Once we had made the decision to join our family overseas, we needed to appoint the correct agent to handle the sale of our home of 34 years. After three valuations we decided to go with Heather Robertson-Johnson, a decision we are very pleased we took. Heather proved to be the true professional in all aspects. She picked up the vibe of our home from the start, only brought qualified buyers, with the resultant sale within 2 weeks to a couple who really appreciate the quality of their purchase. Well done! To be highly recommended.

Bev and Richard Ahnelt-Cuff | Seller

Thank you very much for helping us with the sale of our house in Tudor Road at a difficult time when the property market went into a slump. We found you to be very professional, friendly, kind and caring and always encouraging us to be positive when the market wasn't doing so well. You went out of your way to help us and you made yourself available for show house every weekend for week after week. You always gave us feedback and kept us informed which we highly appreciated. When the developer in George was putting pressure on us, you kindly phoned them and negotiated with them to give us more time to sell our house. As we had a deadline to meet for our house in George, we were highly stressed and you continued to support and encourage us to be positive. When we eventually got our buyer , you continued to keep us informed of the sale of the house and the progress thereof. We would highly recommend you to anyone wanting to sell their house.

Raoul & Diana Botha | Seller

Thank you for the service! Dear Heather, This is just a short note to thank you most sincerely for the care and attention that you gave to the sale of our house at 4 Perth Road, Tokai. As this was the first sale of a house that we had been involved in we approached the deal with some trepidation, having heard numerous horror stories from friends who has been there ahead of us. We started by contacting three agents, soon to be reduced to two as one was absolutely useless. From the outset we noted that your opposition was perhaps intimidated by your reputation and from the comments made to us we assumed that you had competed in the past with success. From the outset Heather you were a joy to work with and your enthusiasm was infectious. You went to endless trouble to ensure that we were looked after, holding show houses week after week and giving us accurate feedback on the results. When the buyer was finally located and an offer was made you helped us with subsequent details such as the sale of the curtains, fridge and lounge suite to the purchaser. To cap it all once the sale was signed you managed to convince the purchaser to pay an additional R50,000 ! We have recommended you to a number of friends and acquaintances and will continue to do so as the service that you offered to us is, we believe, very rare and to be valued. We wish you every success in your future and look forward to hearing of your achievements going forward.

Ray Esmonde-White | Seller

Right from the first time I met her in a local show house she was open, welcoming and attentive; My dealings with Heather were in the difficult days of 2019, although realistic in her approach she did everything she could to arrive at the best solution: Her professionalism is unquestioned - illustrated by her industry knowledge and honest approach to assessment of the state of the market, the area and the specific house; Although persistent in getting the job done she is not pushy; She was astute in her timing of show houses; Her resilience to keep up with the demands of potential buyers, who were often very difficult, was commendable; She is thorough and consistent with her dealings and her follow through is exemplary - all the way through to the final hand over.

Hugh Winter | Seller

Dear Heather, You must know how happy you have made me - my house sold in under a month since we first met, wow! And for a pretty good price, all things considered! I hope you know how much I appreciate having had you beside me throughout this extremely stressful (for me) process. VERY much! I was apprehensive at first, having dealt with various agents over the past 30 years since owning my first home and generally not finding it a good experience. But I have NO reservations about having worked with you. It's not even as though we've had it easy! Somehow we managed to stumble across three most unusual wannabe buyers (to put it politely). I know that the couple who eventually 'won' the house treated you very rudely before that was a certainty, and I am sorry about that. I understand that house buying is also emotional and difficult, but they were completely out of line. I appreciate the way you shielded me from that - without keeping it from me - and that you stood your ground defending my rights. When you told me they were complaining about you, I gave some thought to what I consider makes an estate agent a good estate agent. And everything I came up with was true of you. You were: friendly, positive and reassuring; considerate and reliable; knowledgeable and patient - explaining the process to me well; open - I never felt I couldn't trust you or that I wasn't sure what was going on, maybe behind my back; self-motivated, proactive ... apparently never off-duty; and you have a lovely sense of humour! The only other thing I can say really is: thank you!

Louise Yvonne Boiyle | Seller

We just wanted to send an email to say thank you so much for the amazing and professional service we received from you when purchasing our beautiful new home. It can be one of the most stressful times buying a house, but you made the process so easy and honestly it felt like you had both the seller and buyers' best interests at heart. Although we hope to be here for many years, should anything change we would be absolutely delighted to work with you again. We are loving our new place and enjoying the process of making it our own.

Mark & Angie Mac Naughton | Buyers

Thanks Heather for everything. Selling our house was obviously a huge piece of the puzzle for us and it went as smoothly as it could have gone. Thank you for your advice and professionalism, we really enjoyed working with you.

Shaun & Emma Fergus | Sellers

We met Heather in 2011 when she was the agent responsible for selling us our property in Tokai.  We have seen her amazing success in the area over this time so when it came to selling our property, we wanted the best agent for the job.

Heather is incredibly motivated and enthusiastic and one feels comfortable and secure handing over your property for her to sell on your behalf.  She is very direct and yet supportive and really knows the market well.  She works very hard to get what her clients want and we were not disappointed.

We were very impressed with her professional attitude to her job, her clients and her buyers and would highly recommend her to others who wish to sell their property in Tokai.

We wish her ongoing success in the future.

Richard & Beverley Leeflang | Sellers

When we decided to sell, we only had one person in mind to sell our property. Heather's experience and track record in the area, plus her accurate, no-nonsense valuation, gave us confidence that our beloved home was in good hands. Heather worked tirelessly on our behalf, and her regular updates kept us informed. And as it happened, she got our asking price, and the house was on the market for less than two weeks. Selling a home can be an emotional rollercoaster, but Heather's positive energy and reassuring approach helped make the process not only effortless but thoroughly enjoyable for us. Warm regards Sean and Paula

Sean Van Rensburg and Paula Rolfe | Sellers

We appointed Heather to assist us in selling our property in Tokai. Heather was fantastic and a game changer. Her strong negotiation skills, deep understanding of the market and proactive approach ensured that we achieved the best deal. She was always available ready to help, which made the whole process seamless and enjoyable. We would recommend Heather without reservation. Kind regards, Noel & Lenie Luzmore

Noel and Lenie Luzmore | Sellers

Heather Robertson-Johnson made selling my house a smooth and pleasant experience. She knew exactly what to do every step of the process and she gave me excellent guidance along the way. She was always extremely helpful and responsive, and I could not have been happier working with her. She remained confident when we encountered a few challenges too. I would highly recommend Heather to anyone selling or buying a house. She is the ultimate professional! Ian Junor

Ian Junor | Seller

Jack and I thank you sincerely for being such a friendly and efficient agent.  You made everything run smoothly and professionally. We so enjoyed working with you and wish you many more sales!  

Thank you once again Heather for being such a good friend.

Julia Moolenschot | Seller
After having lived some 20 years in the Tokai area we decided in 2023 to move to the Oasis retirement village in Constantia and we did purchase an apartment in the same year.
 
Prior to this I had already researched Tokai with the purpose of finding the best estate agent in the area. This turned out to be easy and at that time we already decided on using the Seeff agent Heather Robertson-Johnson, because she had a very good name and record regarding her past success in the area.
 
That's why when it came to the time of appointing an agent we gave Heather a sole mandate for the sales of our house.
 
It turned out to be the right decision because we got to know Heather as a very kind, effective and professional person. She focused all the time in making sure that the client got the best deal possible.
My wife and I have therefore no hesitation to warmly recommend Heather to anybody looking for an estate agent when selling or wanting to purchase a property in the area of Tokai.
Rob and Loes de Nier | Sellers

Heather is a force of nature! She is the most astute, capable and hardworking agent I have ever met and we have met many. She works diligently with a clear focus and most of all - doesn't waste your time with either over valuations or unqualified buyers. Direct, open, honest and forthright. We have used Heather for 4 transactions and would definitely recommend her!

Paul & Leeanne Cape | Sellers

We met Heather in 2011 when she was the Seeff Agent who sold us our current home in Tokai. We were soon on friendly terms and Heather handled the transaction in a very professional way, making it a smooth
and easy transaction.

We have now, September 2024, sold the house through Heather and have received the same professional service from her. At all times Heather stressed that she was working on our behalf and she regularly kept us
informed as the process progressed. We have been very satisfied with Heather's handling of the transaction and would recommend her services to any buyer or seller.

Bertie and Wendy Kerr | Sellers

Bronwyn and I write this message filled with gratitude and thanks for the utmost professionalism we received from Heather and her team throughout the entire process of selling our home. When faced with the decision regarding appointing an agent, there was only one call to make after meeting Heather when we bought our property ten years ago. Her wonderful demeanour and sense of expertise made the decision very easy for us and from then we have been so impressed with how Heather walked us through the sale of our property with such comfort. We can highly recommend Seeff and Heather to any sellers in the market and wish her well in her continued professional service to the Tokai community. We are very happy sellers. Thanks again!

Nicholas & Bronwyn Taylor | Sellers

We met Heather in March of 2021, when we purchased Youngs Way, Tokai. (Heather being the agent). We were relocating to CT from DBN.

4 months ago Heather listed our property again as we decided to buy a guesthouse in Clovelly.

On both occasions. As buyers and sellers, we have appreciated Heather's incredible energy, enthusiasm, honesty, professionalism and speed at which she approaches her job. 

She is always available to answer questions and assist with all the bits that go with buying and selling property, which was especially appreciated being new to the province!

Lisa & Wayne Redman | Sellers

What a pleasure to have had the opportunity to deal with Heather Robertson-Johnson when we sold mid 2022. Heather is on point and knows her marketspace. Heather is super efficient! I found Heather to be friendly, kind, companionate and understanding. I will be confident to refer anyone to Heather.

Annemarie Le Roux | Seller

Heather is professional, thorough and considerate. Although one would assume that an agent acts in the interests of the seller, this is often not the case. On at least two occasions prior to the actual sale period, we attempted to sell the house, without success. Heather always held our interests as the uppermost priority. The sale was concluded whilst we were on holiday in the Kgalagadi. There was little and, at times, no internet signal. Nevertheless, the deal was concluded over two or three days and we received our stipulated price. It was altogether a successful conclusion with minimal hassle which, considering the circumstances, was remarkable. We highly recommend Heather and would utilize her services in the future, without any hesitation whatsoever.

Maryke Ball | Seller

From the day Heather gave us our evaluation to the day our house was sold she was truly amazing!! We had complete faith in her and she stayed in touch constantly and we knew exactly what she expected from us. We didn't realise our house would sell so quickly so be prepared that you know where you are going cause Heather has the magic touch and will sell your home quickly.

Nanette Kirtley | Seller

My wife Delia and I have recently purchased 23 Highlands Avenue in Tokai. We are due to take occupation on 1 February 2024. Heather Robertson-Johnson was the Seeff agent that sold the property to us. We have been looking to buy a property in Tokai for a number of years now and over the years have dealt with Heather on quite a few occasions. Over our various viewings, at many different properties over the years, we have got to know Heather and she has got to know us and what we have been looking for in a property. We are thrilled to be able to have got a sale over the line with Heather, as she has been fantastic in all of our dealings with her. She was particularly fantastic with this deal as she balanced our need for a house, our bond related issues and the needs of her seller quite brilliantly, applying and reducing pressure on each party at the right time to keep the deal alive. Delia and I have really enjoyed working with Heather on this transaction and it is very evident why she has the fantastic reputation she does within the Tokai area. It is very well deserved!

Mike & Delia Ralph | Buyers
We had the pleasure of working with Heather to sell our existing Tokai property and purchase a new Tokai property, and we couldn't be happier with the experience.
 
From the beginning, she was incredibly professional and always made sure we were well-informed every step of the way. Her communication was clear, timely, and she was always available to answer any questions we had (on Whatsapp, email or phone call - at any time of day), making the whole process seamless and stress-free. 
 
What really stood out to us was her transparency in handling both the purchase and sale transactions, and that allowed us to trust in her judgement and guidance. 
 
If you're looking for an estate agent who is dedicated, trustworthy, and a pleasure to work with, we highly recommend Heather.
Richard & Melissa Heslop | Sellers

We are very pleased that the sale has been completed and would like to thank you for your thoughtful and professional approach to all our dealings. It has been a pleasure meeting you and leaving it all in your very capable hands.

Ernest Harvey | Seller

I bought my property 10 years ago - moving from Pretoria where the prices are realistic, with Heather as the agent and have sold it now in her capable and carings hands. I'll most likely be buying my next with her also (fingers crossed) The pleasure of having her in my and my sons' lives is immeasurable. As both a buyer and a seller. What a force she is! In the most delectable way. I feel like my late husband has sent her to take care of the property stuff for us. I had the pleasure of working with Heather during the purchase AND sale of my property, and I can't recommend her highly enough. From our very first meeting, 10 years ago, her professionalism and direct approach made it clear that I was in excellent hands. She provided realistic expectations about the market, guiding me through each step with clarity and confidence. What truly sets her apart is her compassionate nature. She understood the emotional weight of selling my home and was always there to listen, offering support and reassurance when I needed it most. Heather took the time to explain the small print, ensuring I was informed and comfortable with every decision. Her expertise not only eased the stress of price negotiations but also gave me peace of mind throughout the entire process. Thanks to her dedication and care, what could have been a daunting experience turned out to be smooth and positive. If you're looking for someone who balances professionalism with genuine compassion, Heather is the agent you want by your side.

Ashley Dewar | Seller

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